Revocation

(1) Revocation right

You have got the right to revoke this contract within fourteen days without providing reasons. The revocation period is fourteen days, starting with the day on which you or a third party appointed by you that is not the carrier of the goods have (has) taken possession of the goods. To exercise your revocation rights, you have got to inform us (Damasko GmbH, Unterheising 17c, 93092 Barbing, email: info@damasko.de) by means of an unequivocal declaration (e. g. a letter sent by mail, telefax or email) about your decision to revoke this contract. You can use the enclosed DAMASKO revocation form, but this is not mandatory. To meet the revocation deadline, it is sufficient if you post the notification that you are exercising your revocation rights before the expiry of the revocation deadline.

Consequences of the revocation

If you revoke this contract, we are obliged to reimburse you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from a different type of delivery type that you chose instead of the most cost-efficient standard delivery offered by us), without delay and within 14 days at the latest starting on the day when we received the notification concerning your revocation. We use the same means of payment for this reimbursement that you used for the original transaction except in the cases where there was explicitly a different arrangement concluded with you. We will not under any circumstances charge you for this reimbursement. You have to return the goods immediate and, in every case, not later than within 14 days from the day of informing us about the revocation. You must pay the costs for returning the goods. You only must pay for a possible loss in value of the goods if this loss in value is due to a handling of the goods that is not required for assessing their condition, characteristics, and functionality.

Please note: Exclusion of the revocation right

The revocation right does not apply to orders concerning the shipment of goods that were made following the customer’s specifications or clearly tailored to the personal needs of the customer. The order is binding, and an advanced payment hast to be made. Here you can download our DAMASKO revocation-form in PDF: DAMASKO Revocation.pdf